Define and lead a comprehensive customer success strategy focused on retention, expansion, and advocacy.
Build, scale, and mentor a high-performing customer success team, including managers and leaders.
Partner with Sales, Product, and Marketing to optimize the customer lifecycle and drive revenue growth.
The company is a B2B SaaS provider specializing in HR technology and employee engagement solutions. It fosters a customer-centric, remote-first culture and is scaling its customer success organization for significant growth.
Develop and execute account plans to drive growth and revenue for hospitality clients.
Analyze account-level data to identify trends and uncover opportunities for improvement.
Collaborate with cross-functional teams to meet client needs and enhance operational and financial performance.
This is a hospitality-focused company offering procurement programs and account management services. It supports key accounts and properties with a focus on growth, operational performance, and responsible sourcing.
Drive expansion revenue for mid-tier accounts, exceeding GRR and NRR targets through upsell and cross-sell.
Manage the expansion pipeline and collaborate with Customer Success on account health and strategy.
Lead customer growth conversations end-to-end, including discovery, QBRs, pricing, and closing.
AudioEye is a digital accessibility platform dedicated to eliminating barriers to web access for people with disabilities. The company is purpose-driven and collaborative, with a team focused on creating meaningful impact through accessible experiences.
Manage an assigned portfolio of clinical research technology customers, building trust and driving strategic account plans.
Lead onboarding, adoption, and training to help research sites maximize value from the clinical trial management platform.
Drive retention and revenue growth through renewals, expansion opportunities, and cross-functional collaboration.
This partner company provides innovative clinical trial management technology for healthcare and clinical research organizations. They foster a collaborative, inclusive, and technology-driven culture with multidisciplinary teams.
Develop and execute strategic success plans aligned with customer business objectives to drive retention and growth.
Build and nurture relationships with C-level executives, IT, and operational leaders to drive adoption and advocacy.
Leverage customer data to identify expansion opportunities and collaborate with Sales on upsells and cross-sells.
Connecteam is the leading platform for managing deskless teams, bringing daily operations and team communication into one intuitive app. Trusted by over 80,000 businesses and backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding with a supportive, caring culture.
Drive commercial performance for a portfolio of midscale and upper midscale franchised hotels, acting as a trusted advisor to owners and operators.
Use revenue, market, and operational data to develop strategic action plans that improve RevPAR, market share, ADR, occupancy, and profitability.
Partner with Revenue Management, Sales, Marketing, Loyalty, and Operations teams, with approximately 70% travel across an assigned Oregon territory.
Choice Hotels International is one of the largest lodging franchisors in the world, offering a range of lodging options across 7,500 hotels in 45+ countries and territories. We are united by the belief that tomorrow will be even better than today, supporting associates, franchisees, and entrepreneurial dreams.
Manage mid-tier retail accounts and oversee program operations, including product setup, testing, and merchandising coordination.
Collaborate with cross-functional teams and partners to execute omnichannel sales initiatives and resolve challenges.
Analyze data to support client meetings, manage promotional program fulfillment, and travel up to 10%.
Blackhawk Network provides branded payment solutions, including gift cards, egifts, corporate payouts, and rewards, through a global platform. The company's network spans more than 400,000 consumer touchpoints, and it emphasizes diversity, continuous learning, and AI integration.
Serve as strategic advisor for enterprise clients, managing multi-stakeholder relationships and delivering high-impact solutions.
Lead growth initiatives for high-value accounts, driving exceptional revenue through renewals and expansions.
Analyze performance data and partner with GTM teams to execute account strategies and maximize growth.
Karat is the world's largest interviewing company, providing a powerful system for technical leaders to transform how they hire top engineers. We serve enterprises like PayPal, Atlassian, and Citi with expert-led interviews, analytics, and a focus on inclusivity.
Founding Account Manager for the EU, building the account management function from scratch with no playbook.
Own expansion revenue and retention for self-service customers and high-potential key accounts across Europe.
Run engagement experiments, rescue at-risk accounts, and analyze cancellations to drive growth and retention.
respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.
Manage day-to-day client relationships, business reviews, escalations, and executive engagement for pharmacy accounts.
Lead implementations, monitor service delivery, and resolve issues across retail, mail, specialty, rebate, and clinical programs.
Analyze data, develop reports, and coordinate vendors to ensure contractual commitments are met.
Blue Cross Blue Shield Association is a national association of 33 independent, community-based Blue Cross Blue Shield companies. We are purpose-driven with a culture built on connection, work-life flexibility, well-being, and community commitment.